Avoid the Top Mistakes in Handling Medical Malpractice Claims
In an article published by Healthcare Risk Management on December 1, Carol Michel discusses top mistakes in handling medical malpractice claims.
Common mistakes can complicate the defense of a medical malpractice case. Being aware of some of the most common missteps can help risk managers make the best of a difficult situation.
“Some of the most damaging errors can occur after the clinicians know there is a substantial risk of a malpractice lawsuit but before the lawsuit is filed. There can be situations in which everyone involved knows there is potential for an adverse outcome that could lead to a lawsuit,” says Michel, adding that this should prompt the healthcare professionals to begin managing that potential litigation right away.
Michel emphasizes the need for good communication with patients and family members after such an event. Once a lawsuit is filed, direct communication is forbidden. But after a significant event, good communication can help avoid the lawsuit.
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